If we've asked you to send us credit card information, please use the following instructions. We do not keep or store credit card information in any form, so will need the information anew each time.
Given the protections that are already in place for credit card users, we’ve come up with the following, reasonably secure methods.
Send us all information using an encrypted chat mechanism. We currently support WhatsApp and Signal. If you use these, they are a very secure way to send us confidential information.
If you don't have either of the secure mechanisms mentioned above, you should consider signing up! WhatsApp is by far the largest such system in the world, with over a billion users at present. It has recently been acquired by Facebook, which gives some people pause for thought. Signal is the most secure mechanism of its kind, but has far fewer users than WhatsApp.
If you don't have, and don't want, one of these, a satisfactory alternative is:
- Split the credit card number in half. Just the numbers - no spaces or dashes.
- In one new, otherwise-empty email (not a reply) to an existing email, send the first part of the credit card number, along with the expiration month, name on the card, billing street, city, state, zip code and phone number.
- In a second, otherwise-empty email (also not a reply), send the second part of the credit card number, along with the expiration year and security code (the three or four digit code on the back or front of the card).
First email or text:
John C. Client
3030 S. Broadway
Denver, CO 80209
Second email or text:
Please send this and *only* this information, in the form suggested above, to the direct email address of the Interconnected Technologies staff member with whom you are working, and not to our support at interconnected.com address.